Effective Date: 29 April 2025
At ASC Fashion Store Pvt. Ltd., we value your satisfaction. If you're not happy with your purchase, we offer a smooth return process.
Eligibility for Returns:
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There is no exchange for fabric quality, like dislike, color difference or gift not accepted
- Return will be only done in case of genuine defect, but the customer will have to make a 360-degree uncut parcel opening video and check the complete suit in the video itself If the customer doesn't have parcel opening video, no return or exchange will be done.
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Item(s) must be unused, unwashed, with all original tags and packaging intact.
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Innerwear, accessories, and customized orders are not eligible for return.
How to Return Once Eligible :
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Contact us via email at cxsupport@ascfashionstore.com or within 7 days.
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Provide order ID, reason for return, and images (if applicable).
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Once approved, we’ll arrange a reverse pickup or ask you to ship the product.
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On receiving the returned item and passing quality check, we will initiate a refund or exchange.
Refund/Exchange Timelines:
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Refunds: Processed within 7–10 business days to your original payment method.
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Exchanges: Once Approved the product will be delivered within 7 days business days
Support Contact:
cxsupport@ascfashionstore.com
(Monday to Friday)
10am IST to 7pm IST
6 to 12 business hrs TAT time
It can be delayed to 24 to 48 hours during national holidays or during off business hours